Job Description

Classification Title:

Clinical Programs Coord II

Classification Minimum Requirements

Bachelor's degree in in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

Job Description:

This position serves as a Clinical Programs Coordinator II and is responsible for supporting multidisciplinary care coordination, facilitating patient transitions, coordinating program activities, and ensuring compliance with quality improvement and programmatic requirements. The position will coordinate services across providers, patients, families, and community resources to enhance continuity of care, support effective workflows, and optimize patient outcomes.

About This Role:

Multidisciplinary Care Coordination

Coordinate care activities among pediatric nephrology providers and specialists. Facilitate communication between patients, families, and the healthcare team to promote timely access to services. Coordinate referrals, outpatient services, follow-up needs, and transition planning activities between pediatric and adult providers. Support continuity of care through effective coordination of clinical services across healthcare settings. Assist patients and families with navigating insurance requirements, authorization processes, and healthcare access barriers. Coordinate resources needed to support access to medications, procedures, and specialty care services. Connect families with financial assistance programs, community resources, and support services as appropriate. Identify and address barriers that may impact successful participation in the patient’s care plan.

Program Coordination and Support

Coordinate patient and family support services for pediatric nephrology patients with chronic kidney disease and complex healthcare needs. Assess barriers impacting access to care, treatment adherence, follow-up, and successful transition to adult nephrology services. Facilitate connections to appropriate clinical, behavioral health, and community resources to support patient care plans. Coordinate support services to address the medical, psychosocial, and logistical needs of patients and families living with chronic kidney disease.

Education, Engagement, and Quality Improvement Support

Coordinate and reinforce patient and family education related to disease management, treatment expectations, and transition readiness. Support patient engagement and self-management by coordinating educational resources and reinforcing individualized care plans. Participate in Pediatric Nephrology quality improvement activities, including monitoring program goals, supporting programmatic requirements, and contributing to process improvement initiatives.

Expected Salary:

$49,000-$55,000; commensurate with education and experience. 

Required Qualifications:

Bachelor's degree in in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

Preferred Qualifications

• Master’s degree in social work (MSW)
• Licensed Social Worker (state licensure preferred)
• Experience in healthcare or pediatric chronic disease care
• Strong organizational and communication skills
• Experience with pediatric chronic illness populations
• Experience in care coordination or case management
• Knowledge of insurance authorization processes

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume. 

This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

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