Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Comprehensive Training & Mentorship Provided
Ready to start a new career without giving up the flexibility of working from home?
AO is seeking friendly, motivated, and service-focused individuals to join our growing virtual team as Entry-Level Customer Service Representatives .
You'll connect with individuals and families through scheduled Zoom and phone appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing client support.
No prior insurance experience is required. We provide the training, mentorship, licensing guidance, and professional development needed to help motivated individuals build a successful long-term career.
✔ 100% Remote – Work From Home
✔ Entry Level – No Experience Required
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Schedule
✔ Full Training & One-on-One Mentorship
✔ Leadership & Career Advancement Opportunities
As a Virtual Customer Service Representative , you'll focus on helping clients while creating a professional and positive experience from the initial conversation through ongoing support.
Work from home and eliminate the daily commute. Client appointments, training, coaching, and team meetings are conducted virtually.
Build a schedule that supports your lifestyle and personal priorities while maintaining the consistency necessary to achieve your professional goals.
Focus your time on helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
Compensation opportunities may include:
This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.
You don't need previous insurance experience to get started.
Training and professional development include:
You'll learn directly from experienced professionals while developing valuable communication, customer service, relationship-building, and leadership skills .
Outstanding performers may qualify for additional company recognition and incentives, including:
Incentives are performance-based and subject to qualification requirements and current program availability.
This opportunity can be more than an entry-level position.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may have opportunities to advance into:
Advancement is based on performance and development—not simply tenure.
You may be a great fit if you're:
Experience in customer service, retail, hospitality, healthcare, education, administrative support, call centers, banking, military service, or sales can be helpful—but is not required .
Applicants must:
Licensing guidance is provided.
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will have an opportunity to learn more about the position, performance-based compensation structure, licensing requirements, training program, and advancement opportunities before moving forward.
If you're looking for an entry-level work-from-home career where you can help people, develop professional skills, receive ongoing mentorship, and create opportunities for long-term financial and career growth, we'd love to hear from you.
Submit your contact information and updated resume to be considered.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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